Terms & Conditions

Welcome to Veloura Jewelry. By accessing or using our website velourajewelery.shop, you agree to comply with the following Terms & Conditions. Please read them carefully.

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1. General

This website is owned and operated by Veloura Jewelry (“we,” “our,” or “us”).

By using our site, you agree to these Terms & Conditions along with our Privacy Policy, Shipping Policy, and Refund Policy.

We reserve the right to update or modify these terms at any time.

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2. Products & Orders

All products displayed on our website are subject to availability.

Colors and product details may vary slightly due to photography and screen resolution.

We reserve the right to cancel or refuse any order due to stock issues, payment errors, or suspected fraud.

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3. Pricing & Payments

All prices are listed in INR (₹) and inclusive of applicable taxes (unless stated otherwise).

Payments must be made through our approved payment gateways.

We are not responsible for delays caused by payment gateway failures or technical errors.

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4. Shipping & Delivery

Orders are processed and shipped as per our Shipping Policy.

Delivery timelines are estimates and may vary due to courier delays, strikes, or natural events.

Risk of loss passes to you once the product is delivered.

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5. Returns & Refunds

Returns and refunds are handled as per our Refund & Return Policy.

Customized, engraved, or discounted items are not eligible for return.

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6. Intellectual Property

All content on this website (logos, images, product descriptions, text, design) is the intellectual property of Veloura Jewelry.

Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

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7. Limitation of Liability

We strive to ensure accuracy, but we do not guarantee that the website will always be error-free or uninterrupted.

Veloura Jewelry will not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

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8. User Responsibilities

You agree not to misuse the website (e.g., hacking, spreading malware, false orders).

You must provide accurate information when placing an order.

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9. Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes will be subject to the jurisdiction of courts in [Insert City, e.g., Mumbai/Delhi].

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10. Contact Us

For questions about these Terms & Conditions, please contact us at:
📧 support@velourajewelery.shop